CONTACT US

Contact Us

We Are Here to Help

At HOMAVELIQ, we believe premium style should be matched by thoughtful customer service.

Whether you need assistance with an order, want more information about a frame, have a question about sizing, shipping, returns, or simply want to share feedback, our customer care team is here to help.

Email Us

For order questions, product information, shipping inquiries, return requests, collaborations, or general support:

Email: service@homaveliq.com

We aim to respond within 24 hours on business days.

When contacting us about an existing order, please include your order number and the email address used during checkout so we can assist you more efficiently.

Order Support

Tracking Your Order
Once your order has been dispatched, available tracking information will be sent to your email.

Changing an Order
If you need to change or cancel an order, contact us as quickly as possible. Changes cannot be guaranteed after fulfillment begins.

Damaged or Incorrect Items
If your order arrives damaged, defective, or incorrect, contact us within 48 hours and provide clear photographs of the item and packaging.

Returns
Eligible returns may be requested within 30 days of delivery in accordance with our Refund Policy.

Business Information

Brand: HOMAVELIQ
Website: homaveliq.com
Email: service@homaveliq.com

Operating Company:
Xiamen Yisiteli Network Technology Co., Ltd.

Registered Address:
Unit 1101-36, No. 91 Xixishanwei Road
Software Park Phase III
Xiamen Torch High-Tech Zone
Xiamen, Fujian
China