PRIVACY NOTICE
PRIVACY NOTICE
Privacy Notice
At HOMAVELIQ, we recognize that trust is an important part of every customer relationship. We are committed to handling personal information responsibly and using it only for legitimate business, shopping, security, and customer-service purposes.
This Privacy Notice explains how HOMAVELIQ and its operating company, Xiamen Yisiteli Network Technology Co., Ltd., collect, use, disclose, and protect personal information when you visit or shop through homaveliq.com. The reference store follows a similar privacy-policy structure covering customer information, order fulfillment, communications, and website improvement.
1. Information We Collect
Depending on how you use our website, we may collect:
Identity and Contact Information
- Name
- Billing address
- Shipping address
- Email address
- Telephone number
Order Information
- Items purchased
- Order value
- Shipping selection
- Return or refund history
- Customer service communications
Payment Information
Payments are processed through authorized third-party payment providers. We do not intentionally store your full payment card number or CVV on our own systems.
Device and Usage Information
We may collect information such as:
- IP address
- Browser type
- Device type
- Operating system
- Pages viewed
- Referral source
- Shopping and browsing activity
- Cookie identifiers
Marketing Preferences
If you subscribe to our emails or other marketing communications, we may store your communication preferences.
2. How We Use Your Information
We may use personal information to:
Process and Fulfill Orders
- Confirm purchases
- Process payments
- Arrange delivery
- Provide tracking information
- Process returns, replacements, and refunds
Provide Customer Support
- Respond to inquiries
- Resolve order issues
- Assist with returns and product questions
Operate and Improve Our Website
- Analyze website performance
- Improve navigation and product discovery
- Detect errors
- Personalize aspects of the shopping experience
Prevent Fraud and Protect Security
- Verify transactions
- Detect suspicious activity
- Protect our customers, website, and business
Marketing
Where permitted and where you have provided consent when required, we may send:
- New collection announcements
- Product launches
- Promotional offers
- HOMAVELIQ news
You may unsubscribe at any time.
3. Cookies and Similar Technologies
HOMAVELIQ may use cookies, pixels, analytics tools, and similar technologies to:
- Keep the website functioning
- Remember shopping-cart selections
- Save preferences
- Understand site traffic
- Measure advertising performance
- Improve customer experience
- Deliver relevant marketing where permitted
You may be able to manage cookies through your browser, device settings, or any cookie-preference tools provided on our website.
Disabling certain cookies may affect website functionality.
4. How We Share Information
We may share information with trusted service providers only where reasonably necessary to operate our business.
These providers may include:
- Shopify and ecommerce technology providers
- Payment processors
- Shipping and logistics providers
- Warehousing or fulfillment partners
- Email and customer-service providers
- Analytics providers
- Fraud-prevention providers
- Advertising and marketing providers
These third parties may process information on our behalf or under their own privacy obligations.
We do not disclose personal information simply in exchange for money.
Certain advertising technologies may be considered a “sale,” “sharing,” or use for targeted advertising under some privacy laws. Where required, applicable opt-out rights are described in our Your Privacy Choices page.
5. International Data Processing
Because HOMAVELIQ operates internationally and uses global technology and logistics providers, personal information may be processed in countries outside the country where you live.
Where required, we take reasonable steps to use appropriate safeguards for international data processing.
6. Data Retention
We retain personal information only for as long as reasonably necessary for purposes such as:
- Completing transactions
- Providing customer service
- Maintaining business records
- Preventing fraud
- Resolving disputes
- Meeting tax, accounting, and legal requirements
Retention periods may vary depending on the type of information and applicable law.
7. Security
We use reasonable administrative, organizational, and technical safeguards designed to protect personal information.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
8. Your Privacy Rights
Depending on your location, you may have rights to:
- Request access to personal information
- Request correction of inaccurate information
- Request deletion of certain information
- Request restriction of processing
- Object to certain processing
- Request data portability
- Withdraw consent
- Opt out of certain marketing
- Opt out of certain targeted advertising or data sharing where applicable
To submit a request, contact:
We may need to verify your identity before processing certain requests.
9. Children’s Privacy
HOMAVELIQ is not intended for children below the minimum age required to make online purchases or provide valid consent under applicable law.
We do not knowingly seek to collect personal information directly from children for independent use.
10. Third-Party Links
Our website may contain links to third-party websites or platforms.
Their privacy practices are governed by their own policies, and HOMAVELIQ is not responsible for how those third parties process information.
11. Changes to This Privacy Notice
We may update this Privacy Notice from time to time to reflect:
- Changes in our business
- New website features
- Changes to service providers
- Legal or regulatory requirements
The updated version will be posted on homaveliq.com.
12. Contact Us
For questions or privacy requests:
HOMAVELIQ
Email: service@homaveliq.com
Xiamen Yisiteli Network Technology Co., Ltd.
Unit 1101-36, No. 91 Xixishanwei Road
Software Park Phase III
Xiamen Torch High-Tech Zone
Xiamen, Fujian
China
